Glossary

The on-call vocabulary, in plain English.

Nine words you'll meet in Dynaro and in any on-call rotation tool — defined the way we use them, without the jargon parade.

Rotation: A recurring schedule of who's on-call for a team — configured once, then run automatically. Read more
Shift: A single time-slot inside a rotation, assigned to one participant. Read more
Handover: The moment one shift ends and the next begins — announced in Slack, with the user group updated automatically. Read more
Escalation chain: An ordered list of fallback contacts that fires when the on-call person doesn't acknowledge in time. Read more
Acknowledgment: The signal that the on-call person has seen an @mention and is handling it — which stops the escalation clock. Read more
Swap: Two participants trading shifts through a two-sided Slack approval flow. Read more
Takeover: One participant temporarily taking another's shift — one-directional and time-bounded. Read more
Override: An admin-initiated assignment that supersedes the normal schedule for a defined window. Read more
User group: A Slack group like @oncall that Dynaro keeps in sync with whoever is currently on-call. Read more

See the terms in action on the features page or how it works.

On-call, but simpler.

Install in Slack. Configure your first rotation in 10 minutes. Free for small teams.