On-call glossary

Shift

A single time-slot inside a rotation, assigned to one participant.

A shift is one slot of coverage within a rotation, assigned to exactly one participant. It has a start time, an end time, and a status: upcoming, active, or completed.

Shifts are how a rotation turns into a concrete timeline. The rotation defines the pattern; the shifts are the individual turns that pattern produces. At any moment, exactly one shift is active — that's the person currently on-call.

In Dynaro, when an active shift ends, the next upcoming shift becomes active automatically. That transition is the handover, and it happens on schedule with no human in the loop. Dynaro generates upcoming shifts months ahead so a rotation never silently runs out of coverage.

In practice

In a weekly rotation, this week's shift is active and assigned to Priya; next week's shift is upcoming and assigned to Marco. When Monday arrives, Priya's shift completes and Marco's becomes active.

Related terms

See the terms in action on the features page or how it works.

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