Handover

A handover is the transition between two shifts: the active shift completes, and the next upcoming shift becomes active. It's the single most failure-prone moment in a manual rotation — the point where someone forgets to update the calendar and a page goes to last week's on-call.

A clean handover does two things: it tells the team who is now responsible, and it makes sure the channels people actually use to reach the on-call point at the right person.

In Dynaro, a handover triggers a Slack message announcing the change and updates the Slack user group so @mentioning it reaches the new on-call person. Handover happens on schedule, automatically — nobody has to remember to do anything.